Coaching, Mentoring and Team Management

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Newsletter 11, 2007: Facilitation Skills
Facilitating Personal and Professional Growth in Your Teams

Available now: Workshop booklet and PowerPoint "Embedding Coaching & Mentoring in Your Organisation" for you to conduct your own PD. (See below).

Coaching and Mentoring differs in many respects from the work we do in teaching.  It is an important priority in which many of us would value the opportunity to gain extra skills.  This article below gives us a few clues, while the workshop program and PowerPoint  provide more information in significant depth.

How to Coach
(Introduction to an article by Trisha D. Scudder)

What do top performers in tennis, football, the Olympics and performing arts have in common? They aim for the highest level of excellence - and they work with a coach.

To them coaching isn't about something being wrong. It's about something more being possible. A coach sees things the player can't see. And that perspective and the unique way of communicating called coaching makes all the difference.

A coach's role is distinct from the role of a manager, teacher, doctor, therapist, friend or confidant.  It is a relationship of equals, both committed to breakthroughs in the performance of the coachee.

Everyone wants to enhance his or her effectiveness and results in life, so everyone would benefit from skilled coaching. Look around you. Who would benefit if you were capable of coaching them on some important goal? An employee? Colleague? Client? Spouse? Friend? Teenager?

Being a professional executive coach requires years of training and experience. (Our PD program is an excellent introduction.)  Click HERE for the complete article describing the seven necessary elements for being an effective, informal, unpaid coach.


Have you ever worked with or for a neurotic leader?
Here is a list of 7 Neurotic Styles of Management (by Kurt Motamedi of Pepperdine University) and I can relate to every one of them. During 35 or so years in education I have encountered just about all of these. I think this list fits under the heading of dealing with difficult people.
Here are the seven styles:
1. The Explosive
2. The Implosive
3. The Abrasive
4. The Narcissist
5. The Apprehensive
6. The Compulsive
7. The Impulsive

To download a summary of the the article and its description of the impact on people of these disastrous styles,
CLICK HERE.

TRAINING MATERIALS:
Our materials take the effort out of quality professional development, allowing you to deliver the goods at a realistic cost.  These are provided in electronic format to keep costs low.  Hard copy (full colour laser print) and files on CD cost $33 + P&H extra as you would understand.

Embedding Coaching & Mentoring

Coaching and Mentoring can be used to effectively unlock the potential that already exists within any organisation.

The organisation’s most valuable resource is its people or put more concretely, the knowledge and passion that resides within the hearts and minds of its people. Within this Learning package you will learn how to introduce coaching and mentoring within any organisation.

Program Description

Within this Learning package participants will develop competence in:

Why Do We Need Coaching and Mentoring?

Beneficiaries of Coaching and Mentoring?
- The Coach/Mentor
- The Employee
- The Department
- The Organisation

Coaching
- Definition
- What is Coaching?
- Characteristics of an Effective Coach
- Attitudes For Effective Coaching
- Types of Coaching
- Coaching For Effective Actions

Six Ways to Start Coaching.

Designing a Coaching Program.
- The Coaching Concept

Skills For Effective Coaching.
- Communication
- Providing Feedback
- Giving Instruction

Mentoring
- Definition
- Differences between Coaching and Mentoring?
- Informal Mentoring
- Formal Mentoring
- Characteristics of Great Mentors
- Why Use Formal Mentoring
- Mentoring and Business Objectives

Piloting a Mentoring Program.

Five Mentoring Models.

Program materials: 54 page workbook (MS Word) and 79 slide PowerPoint.
Cost: $55.00 incl GST.
   Email Mel to order, providing school order number and address details.

High Performance Organisation Workshops

The High Performance Team:
Eight out of Australia's top 10 companies use TMS programs. 

Companies such as Westpac, BP, BHP Billiton, the Defence Forces, IBM, ANZ, Commonwealth Bank, Thiess, Siemens, Johnson & hohnson, Woolworths, Bunnings, ... grow people through TMS programs. 

TMS is a "home grown" Queensland company that has grown to become an international force in leadership and team development. It now operates in 160 countries. 


Their programs have been used with huge, multi-national corporations in banking, finance, aviation, industry and the Defence Forces with significant success. 

Contact Mel if you and your team have any needs in any of these areas:
- Coaching & Mentoring              
- Teamwork & Leadership
- Conflict Resolution
- Project Management.
 
Mel is fully accredited as a facilitator for the Team Management Systems (TMS) profile and the
innovative action learning solution, Communication and Problem Solving (CPS) Program (see a video on CPS by the program's author). 

Any questions about CPS and its benefits?  Check for answers here.

Mel will be able to help design a program that will suit your team's development needs.  With 35 years in EQ, a degree in Business, teacher qualifications, Cert IV (Workplace Training and Assessment), Dip Bus (Frontline Management) and 13 years at a Band 11 level, he has the qualifications and experience to help!

Email Mel Phillips (or phone on 07 5530 2676) to discuss how you and your organisation can grow your skills and achieve improved outcomes.

Read Case Study #1 on how understanding others' work preferences will improve many areas of work and effectiveness.

Read Case Study #2 to see how improving understanding work preferences improved organisation and lifted morale. 



MindSights™ "Your Mind At Work"
This easy-to-use software is an amazing tool for all leaders who want to excel at their jobs.  The MS Word software complements all our training and development materials.  It provides thinking and planning patterns based on tasks you face!
These are the sections in our "Consultants On Demand" software.  This software provides around 500 pages (17.4 Mb of files) of templates for actions, prepared meeting agenda formats and expertly developed facilitation questions to assist in rapid progress towards goals.

CLICK HERE to download a free demonstration version of "Consultants On Demand" (170kb download)
Problem Solving Consultants

Basic Problem Solving
Systems Problem Solving
Root Cause Analysis Problem Solving
Resolve Major Problems
.
Innovation & Performance Improvement Consultants
Brainstorm, Creativity & Innovation.
Performance Improvement.
Describe & Define.
Planning Consultants
Strategic Planning.
Goal Setting.
Preferred Futures.
Management & Leadership Consultants
Project Management.
Time Management. 
Decision Making.
Team Building
. 

"Thinklets"
These are amazingly useful tools for leaders as part of the process for making things happen.
CLICK HERE for a working demo version of "Thinklets Toolkit" that shows the full range of amazing tools available. (370kb download)

Please contact Mel with suggestions for improvement, requests for articles, etc.  Please let me know how useful this is.  Feedback is valuable in improving the service - thanks.

In response to a request, I will soon have an archive of past "Pearls of Wisdom" and Newsletters available from our new and improved website.

Sent by Mel Phillips; (07) 5530 2676; mel@willdo.com.au; www.willdo.com.au
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